.hive_support_client {
    padding: 6px 10px;
}

/* Loader */
.hive_support_client_loader {
    display: none;
    align-items: center;
    justify-content: center;
    width: -webkit-fill-available;
    height: 300px;
}

.hive_support_loader,
.hive_support_loader:after {
    border-radius: 50%;
    width: 70px;
    height: 70px;
}

.hive_support_loader {
    border-top: 8px solid #685be7;
    border-right: 8px solid #cecddf;
    border-bottom: 8px solid #cecddf;
    border-left: 8px solid #685be7;
    -webkit-transform: translateZ(0);
    -ms-transform: translateZ(0);
    transform: translateZ(0);
    -webkit-animation: load8 1.1s infinite linear;
    animation: load8 1.1s infinite linear;
}

@-webkit-keyframes load8 {
    0% {
        -webkit-transform: rotate(0deg);
        transform: rotate(0deg);
    }

    100% {
        -webkit-transform: rotate(360deg);
        transform: rotate(360deg);
    }
}

@keyframes load8 {
    0% {
        -webkit-transform: rotate(0deg);
        transform: rotate(0deg);
    }

    100% {
        -webkit-transform: rotate(360deg);
        transform: rotate(360deg);
    }
}




/* ==============
Tickets
=============== */

#hive_support_client_tickets {
    display: none;
}


.hive_support_client_tickets_header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: 1px solid #f3f3f3;
    padding: 0 0 17px 0;
}

.hive_support_client_tickets_header h4 {
    color: #1D2635;
    margin: 0;
    font-size: 24px;
    line-height: 28px;
    font-weight: 600;
}

.hive_support_client_tickets_header button.show_form {
    padding: 12px 25px;
    background-color: #685be7;
    color: #fff;
    font-size: 16px;
    border-radius: 30px;
    border: 0;
    outline: none;
    box-shadow: none;
    -webkit-appearance: none;
}



.hive_support_client_tickets_empty {
    display: none;
    align-items: center;
    justify-content: center;
    height: 300px;
}



.hive_support_client_tickets_items {
    margin-top: 30px;
}

.hive_support_client_tickets_item {
    margin-top: 25px;
    border-radius: 10px;
    border: 1px solid #e2e2ef;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_body {
    display: flex;
    align-items: flex-start;
    background: #ffffff;
    border-radius: 10px 10px 0 0;
    padding: 20px;
    gap: 20px;
    flex-wrap: wrap;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_body img {
    width: 70px;
    height: 70px;
    border-radius: 50%;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_body a {
    display: block;
    margin: 0;
    outline: none;
    text-decoration: none !important;
    font-size: 20px;
    font-weight: 600;
    line-height: 28px;
    color: #1D2635;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_body a span {
    margin: 0 0 0 10px;
    font-size: 20px;
    color: #777D83;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_body p {
    display: block;
    margin: 5px 0 0 0;
    font-size: 16px;
    line-height: 24px;
    color: #777D86;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_body .hive_support_client_tickets_item_body_details {
    flex: 1;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_footer {
    border-top: 1px solid #e2e2ef;
    background: #fafbff;
    border-radius: 0 0 10px 10px;
    padding: 10px;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_footer ul {
    margin: 0;
    padding: 0;
    list-style: none;
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px 0;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_footer ul li {
    padding-right: 20px;
    margin-bottom: 0;
    display: flex;
    align-items: center;
    gap: 10px;
    position: relative;
    font-size: 16px;
    font-weight: 400;
    line-height: 24px;
    color: #777D86;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_footer ul li:not(:first-child) {
    padding-left: 20px;
}

.hive_support_client_tickets_item .hive_support_client_tickets_item_footer ul li:not(:first-child)::before {
    content: "";
    position: absolute;
    left: 0;
    height: 80%;
    width: 2px;
    top: 50%;
    /* IE 9 */
    -webkit-transform: translateY(-50%);
    /* Chrome, Safari, Opera */
    transform: translateY(-50%);
    background-color: rgba(0, 0, 0, 0.1);
}















/* ==============
Thread
=============== */

#hive_support_client_thread {
    display: none;
}

.hive_support_client_thread_header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: 1px solid #f3f3f3;
    padding: 0 0 17px 0;
}

.hive_support_client_thread_header h4 {
    color: #1D2635;
    margin: 0;
    font-size: 24px;
    line-height: 28px;
    font-weight: 600;
}

.hive_support_client_thread_header button.show_tickets {
    padding: 12px 25px;
    background-color: transparent;
    color: #685be7;
    font-size: 16px;
    border: 0;
    outline: none;
    box-shadow: none;
    -webkit-appearance: none;
}

.hive_support_thread_reply_form {
    border-radius: 10px;
    border: 1px solid #e2e2ef;
    padding: 10px 30px 20px 30px;
    -webkit-box-shadow: 0 5px 8px -6px #ccc;
    -moz-box-shadow: 0 5px 8px -6px #ccc;
    box-shadow: 0 5px 8px -6px #ccc;
}

.hive_support_client_thread_items {
    margin-top: 30px;
}

.hive_support_client_thread_item {
    margin-top: 25px;
    border-radius: 10px;
    border: 1px solid #e2e2ef;
}

.hive_support_client_thread_item .hive_support_client_thread_item_header {
    display: flex;
    align-items: center;
    background: #ffffff;
    border-radius: 10px 10px 0 0;
    padding: 20px 20px 5px 20px;
    gap: 20px;
}

.hive_support_client_thread_item .hive_support_client_thread_item_header img {
    width: 50px;
    height: 50px;
    border-radius: 50%;
}

.hive_support_client_thread_item .hive_support_client_thread_item_header_details {}

.hive_support_client_thread_item .hive_support_client_thread_item_header_details a {
    display: block;
    margin: 0 0 5px 0;
    text-decoration: none !important;
    font-size: 20px;
    font-weight: 600;
    line-height: 28px;
    color: #1D2635;
}

.hive_support_client_thread_item .hive_support_client_thread_item_header_details span.response_by {
    padding: 4px 10px;
    font-size: 15px;
    color: #fff;
    border-radius: 4px;
    background: #685be7;
}

.hive_support_client_thread_item .hive_support_client_thread_item_header_details span.response_at {
    padding: 4px 10px;
    font-size: 15px;
    color: #777D86;
}

.hive_support_client_thread_item .hive_support_client_thread_item_body p {
    padding: 0px 20px 20px 20px;
}

.hive_support_client_thread_item .hive_support_client_thread_item_body p {
    display: block;
    margin: 5px 0 0 0;
    font-size: 16px;
    line-height: 24px;
    color: #777D86;
}













/* ==============
Form
=============== */

#hive_support_client_form {
    display: none;
}

.hive_support_client_form_header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: 1px solid #f3f3f3;
    padding: 0 0 17px 0;
}

.hive_support_client_form_header h4 {
    color: #1D2635;
    margin: 0;
    font-size: 24px;
    line-height: 28px;
    font-weight: 600;
}

.hive_support_client_form_header button.show_tickets {
    padding: 12px 25px;
    background-color: transparent;
    color: #685be7;
    font-size: 16px;
    border: 0;
    outline: none;
    box-shadow: none;
    -webkit-appearance: none;
}

.hive_support_client_form_body {
    margin-top: 15px;
}

.hive_support_single_form_element {
    --hive_support_field_bg_color: #e5eaf0;
    --hive_support_field_bg_color_focus: #FFFFFF;
    --hive_support_field_border_color: #d3e0f0;
    --hive_support_field_border_color_focus: #d9d9db;
    --hive_support_field_text_color: #43454b;
    --hive_support_field_text_color_focus: #43454b;
    --hive_support_field_radio_checked_bg_color: #787B83;
    --hive_support_field_label_color: #2B2A2D;
    --hive_support_field_padding_top_bottom: 10px;
    --hive_support_field_padding_left_right: 12px;
    --hive_support_field_text_size: 14px;
    --hive_support_field_label_text_size: 16px;
}


.hive_support_single_form_element {
    padding-top: 18px;
    word-break: break-all;
}

.hive_support_single_form_element label {
    display: block;
    color: var(--hive_support_field_label_color);
    font-size: var(--hive_support_field_label_text_size);
    font-weight: 600;
    margin: 0 0 4px 0;
}

.hive_support_single_form_element .hive_support_element_field_main {
    flex: 1;
}
.hive_support_thread_reply_msg_field .hive_support_element_field_main {
    margin-bottom: 25px !important;
}
.hive_support_single_form_element .custom_btn_container {
    margin-top: 35px !important;
}
.hive_support_single_form_element input[type="text"],
.hive_support_single_form_element input[type="tel"],
.hive_support_single_form_element input[type="email"],
.hive_support_single_form_element input[type="url"],
.hive_support_single_form_element input[type="password"],
.hive_support_single_form_element input[type="number"],
.hive_support_single_form_element input[type="time"],
.hive_support_single_form_element input[type="date"],
.hive_support_single_form_element input[type="datetime-local"],
.hive_support_single_form_element textarea,
.hive_support_single_form_element select {
    box-sizing: border-box;
    display: block;
    width: 100%;
    max-width: 100%;
    margin: 0;
    padding: var(--hive_support_field_padding_top_bottom) var(--hive_support_field_padding_left_right);
    ;
    font-size: var(--hive_support_field_text_size);
    color: var(--hive_support_field_text_color);
    background: var(--hive_support_field_bg_color);
    border: 1px solid var(--hive_support_field_border_color);
    border-radius: 5px;
    outline: none;
    box-shadow: none;
}

.hive_support_single_form_element.hive_support_field_error_occurred input[type="text"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="tel"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="email"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="url"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="password"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="number"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="time"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="date"],
.hive_support_single_form_element.hive_support_field_error_occurred input[type="datetime-local"],
.hive_support_single_form_element.hive_support_field_error_occurred textarea,
.hive_support_single_form_element.hive_support_field_error_occurred select {
    border: 1px solid #f56c6c;
}

.hive_support_single_form_element input[type="text"]:focus,
.hive_support_single_form_element input[type="tel"]:focus,
.hive_support_single_form_element input[type="email"]:focus,
.hive_support_single_form_element input[type="url"]:focus,
.hive_support_single_form_element input[type="password"]:focus,
.hive_support_single_form_element input[type="number"]:focus,
.hive_support_single_form_element input[type="time"]:focus,
.hive_support_single_form_element input[type="date"]:focus,
.hive_support_single_form_element input[type="datetime-local"]:focus,
.hive_support_single_form_element textarea:focus,
.hive_support_single_form_element select:focus {
    color: var(--hive_support_field_text_color_focus);
    border: 1px solid var(--hive_support_field_border_color_focus);
    background: var(--hive_support_field_bg_color_focus);
    outline: none;
    box-shadow: none;
}

.hive_support_single_form_element select {
    -webkit-appearance: none;
    -moz-appearance: none;
    background: var(--hive_support_field_bg_color) url("../img/ticket_fields/select_arrow.svg") no-repeat;
    background-size: 10px;
    background-position-x: calc(100% - 20px);
    background-position-y: center;
}

.hive_support_single_form_element select:focus {
    -webkit-appearance: none;
    -moz-appearance: none;
    background: var(--hive_support_field_bg_color_focus) url("../img/ticket_fields/select_arrow.svg") no-repeat;
    background-size: 10px;
    background-position-x: calc(100% - 20px);
    background-position-y: center;
}




.hive_support_single_form_element .checkbox_container,
.hive_support_single_form_element .radio_container {
    display: flex;
    flex-direction: column;
    width: 100%;
    row-gap: 8px;
    column-gap: 0;
    justify-content: left;
}

.hive_support_single_form_element .checkbox_container.left,
.hive_support_single_form_element .radio_container.left {
    justify-content: left;
    align-items: start;
}

.hive_support_single_form_element .checkbox_container.center,
.hive_support_single_form_element .radio_container.center {
    justify-content: center;
    align-items: center;
}

.hive_support_single_form_element .checkbox_container.right,
.hive_support_single_form_element .radio_container.right {
    justify-content: right;
    align-items: end;
}

.hive_support_single_form_element .checkbox_container.horizontal,
.hive_support_single_form_element .radio_container.horizontal {
    flex-direction: row;
    column-gap: 20px;
    row-gap: 0;
}

.hive_support_single_form_element .checkbox_item,
.hive_support_single_form_element .radio_item {
    display: inline-block;
    position: relative;
    padding-left: 26px;
    cursor: pointer;
    margin: 0;
    font-size: var(--hive_support_field_text_size);
    font-weight: 400;
    color: var(--hive_support_field_text_color);
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
}

.hive_support_single_form_element.hive_support_field_error_occurred .checkbox_item,
.hive_support_single_form_element.hive_support_field_error_occurred .radio_item {
    color: #f56c6c;
}

.hive_support_single_form_element .checkbox_item input[type="checkbox"],
.hive_support_single_form_element .radio_item input[type="radio"] {
    position: absolute;
    opacity: 0;
    cursor: pointer;
    height: 0;
    width: 0;
}

.hive_support_single_form_element .checkbox_item .checkmark,
.hive_support_single_form_element .radio_item .checkmark {
    position: absolute;
    top: calc(50% - 16px / 2);
    left: 0;
    height: 16px;
    width: 16px;
    background: var(--hive_support_field_bg_color);
    border: 1px solid var(--hive_support_field_border_color);
    border-radius: 0;
}




.hive_support_single_form_element .radio_item .checkmark {
    border-radius: 50%;
}

.hive_support_single_form_element .checkbox_item input[type="checkbox"]:checked~.checkmark,
.hive_support_single_form_element .radio_item input[type="radio"]:checked~.checkmark {
    background: var(--hive_support_field_radio_checked_bg_color);
    border: 1px solid var(--hive_support_field_radio_checked_bg_color);
}


.hive_support_single_form_element .checkbox_item input[type="checkbox"]:checked~.checkmark {
    background: var(--hive_support_field_radio_checked_bg_color) url("../img/ticket_fields/checkbox_tick_icon.svg") no-repeat;
    background-size: 10px;
    background-position-x: center;
    background-position-y: center;
}

.hive_support_single_form_element .radio_item input[type="radio"]:checked~.checkmark {
    background: var(--hive_support_field_radio_checked_bg_color) url("../img/ticket_fields/radio_tick_icon.svg") no-repeat;
    background-size: 6px;
    background-position-x: center;
    background-position-y: center;
}











.hive_support_single_form_element .custom_btn_container {
    display: flex;
    gap: 7px;
}

.hive_support_single_form_element .custom_btn_container button.reply {
    cursor: pointer;
    background: #685be7;
    color: #FFFFFF;
    border-radius: 4px;
    border: 2px solid #685be7;
    outline: none;
    font-weight: 400;
    line-height: 1.5;
    min-width: 120px;
    display: flex;
    justify-content: center;
    align-items: center;
}

.hive_support_single_form_element .custom_btn_container button.reply_close {
    cursor: pointer;
    background: #FFFFFF;
    color: #685be7;
    border-radius: 4px;
    border: 2px solid #685be7;
    outline: none;
    font-weight: 400;
    line-height: 1.5;
    min-width: 120px;
    display: flex;
    justify-content: center;
    align-items: center;
}


.hive_support_single_form_element .custom_btn_container button.reply .submitting_loader {
    display: inline-block;
    border: 3px solid rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    border-top: 3px solid #FFFFFF;
    width: 22px;
    height: 22px;
    -webkit-animation: hive_support_spin_animation 2s linear infinite;
    /* Safari */
    animation: hive_support_spin_animation 2s linear infinite;
}

.hive_support_single_form_element .custom_btn_container button.reply_close .submitting_loader {
    display: inline-block;
    border: 3px solid rgb(208, 207, 229);
    border-radius: 50%;
    border-top: 3px solid #685be7;
    width: 22px;
    height: 22px;
    -webkit-animation: hive_support_spin_animation 2s linear infinite;
    /* Safari */
    animation: hive_support_spin_animation 2s linear infinite;
}




.ticket_media_upload {
    margin-bottom: 18px;
    border: dashed 3px #1F8FEB;
    background: #E5EAF0;
    border-radius: 14px;
    display: flex;
    justify-content: center;
    align-items: center;
    gap: 15px;
    padding: 15px;
}

.btn-extra-style {
    height: 52px;
    width: 173px;
    display: flex;
    justify-content: center;
    align-items: center;
    font-size: 16px;
    border-radius: 10px;
}

svg.upload_svg {
    height: 30px;
    width: 30px;
    color: #1600e9;
}

.ticket_media_upload .upload_text {
    margin: 0;
    padding: 0;
    font-weight: 500;
    color: #1F8FEB;
}






.reply_thraed_uploaded_files {
    padding: 0px 20px 20px 20px;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.button_file_item {
    display: flex;
    padding: 10px 20px;
    background: #e4f2fd;
    gap: 13px;
    align-items: center;
    justify-content: center;
    border-radius: 15px;
}

.reply_thraed_uploaded_files a {
    color: #1F8FEB;
    text-decoration: none;
    font-size: 16px;
}


/* Safari */
@-webkit-keyframes hive_support_spin_animation {
    0% {
        -webkit-transform: rotate(0deg);
    }

    100% {
        -webkit-transform: rotate(360deg);
    }
}

@keyframes hive_support_spin_animation {
    0% {
        transform: rotate(0deg);
    }

    100% {
        transform: rotate(360deg);
    }
}

#customer_portal {
    padding: 50px 0px;
}

@media screen and (max-width: 767px) {
    .hive_support_client_tickets_header button.show_form {
      font-size: 14px;
      padding: 10px 14px;
    }
    .hive_support_client_tickets_header h4 {
        font-size: 22px;
    }
    .ticket_media_upload {
        padding: 8px;
        font-size: 14px;
    }
    .hive_support_thread_reply_form {
        padding: 10px 15px 20px 15px;
    }
    
}

@media screen and (max-width: 480px) {
    
    .hive_support_client_tickets_item .hive_support_client_tickets_item_body .hive_support_client_tickets_item_body_details {
        flex: auto;
    }
    
    .hive_support_client_form_header button.show_tickets {
        padding: 8px 10px;
    }
    .hive_support_client_form_header h4 {
        font-size: 18px;
    }
    .hive_support_client_thread_header button.show_tickets {
        padding: 12px 12px;
    }
    .hive_support_client_thread_header h4 {
        font-size: 20px;
    }
    
}